Frequently Asked Questions
Do you hire to trade and domestic customers?
Yes, we supply and hire to both trade and domestic customers. Whether you’re a professional contractor or a homeowner tackling a DIY project, we’re here to help with the right equipment and support.
What is your minimum hire term?
Our minimum hire term is one day, giving you flexibility whether you need equipment for a short task or a longer project. We do not have a max hire term, you can keep the machine for as long as needed.
Do you deliver?
Yes, we offer delivery. To arrange a delivery, please contact Alex on 07393 337543 or 01845 501793.
Alternatively, you’re welcome to collect your items directly from our yard.
Is insurance included with the hire?
No, we do not provide insurance. It is the customer’s responsibility to arrange their own insurance for the machine while it is on hire. If needed, we can suggest a suitable insurance provider.
How do I set up an account?
To set up an account, please contact our office on 01845 501793 or reach Alex on 07393 337543. We’ll then send you the necessary paperwork to get everything set up.
Do you offer long term discount?
Yes, we offer discounts for long-term hires. Please contact Alex on 07393 337543 to discuss your requirements, and we’ll provide a tailored quote based on the duration and equipment needed.
How quick is delivery?
We aim to deliver as soon as possible and always try to get your hire out promptly—typically on the same day.
Do you provide operators with your machines?
Yes, operators can be provided with your hire, as long as this is arranged in advance.
What is your fuel policy?
Machines come out full of fuel and should be returned full, or fuel charges apply.
What if I need to keep the machine longer than expected?
If this is needed, our office or Alex will be happy to assist. We kindly ask that you give as much notice as possible.
How far in advance do I need to book or arrange a hire?
We recommend booking your hire as early as possible to ensure availability. While we often accommodate short notice requests, giving us advance notice helps us provide the equipment and any required operators without delay.
Do your machines come with attachments?
Our excavators come with a selection of standard buckets. In addition, we also offer a range of specialised buckets for specific tasks.